Bizniz Grid Business Knowledge
Catalogue
Business Knowledge Catalogue

Found. Asked. Booked.

Bizniz Grid is a South African platform for small businesses. A business keeps one record of what it does — its services and prices, hours, places and people — and Bizniz Grid turns it into a webpage, answers for people searching, a front desk that answers questions, and online bookings.

A product of Keanne Software (Pty) Ltd, a South African software company.

What it does

Everything people need to choose a business, from one record

A business describes itself once. Bizniz Grid keeps those facts in one place, shows where each one came from, and puts them to work.

One record of the business

Services and prices, hours, places, people and the questions customers ask. A guided set-up drafts it from the owner's own words, and the owner checks every fact before it's used.

A webpage in its own look

Templates made for each kind of business, in the business's own colours, type and logo. When the record changes, the page follows.

Answers for people searching

People ask in plain words and get one answer drawn from businesses' records, with the source of each fact shown. The record is also published in the standard format search engines read.

A front desk on the page

Answers visitors' questions from the business's record and nothing else, and passes requests on to the business. The owner decides what it may promise.

Appointments and bookings

Call-back requests, requests for a time, and online bookings with a team calendar: customers pick a service, a person and an open time.

Facts people can trust

Every fact keeps where it came from. Businesses confirm their details, and can have their phone number, email address and company registration checked.

Bookings

Confirmations and reminders on WhatsApp

When someone books a time with a business on Bizniz Grid, the booking is confirmed on WhatsApp, and a reminder follows before the appointment. The messages come from Bizniz Grid's WhatsApp number and name the business the customer booked with.

  • A confirmation when the booking is made, or when the business accepts a request.
  • A message if the business moves or cancels it.
  • A reminder the day before, an hour before, or both — as the business chooses.
  • A link to the booking, where the customer can change or cancel it.
  • A morning summary of the day's appointments, sent to the business's own number.

Only about appointments. Bizniz Grid's WhatsApp messages are about bookings people make, never marketing. Customers agree to them when they book, and a business proves its own WhatsApp number with a code before any message goes out for it.

Sample messages for a sample business.

The company

Who we are

Keanne Software (Pty) Ltd is a South African software company, registered with the Companies and Intellectual Property Commission (CIPC). Bizniz Grid is our first product.

It's built for small businesses — salons and clinics, trades and advisers, shops and restaurants — so that the people looking for them can find them, ask them and book them.

Company
Keanne Software (Pty) Ltd
Registration number
2022/464817/07
Product
Bizniz Grid
Address
110 Dassiebos, Wonderboom, Pretoria, South Africa
Phone
+27 82 929 5967
Email
info@bzgrid.com